Marg HelpOnClick
Marg ERP 9+
3.8
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Starter
USD 12.00 //User/Month
USD7.20 /User/Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- 100 chats per month
- 5 departments
- 1 website
- No Virtual Agent
- Real-Time Traffic Monitor
- Web
- Desktop and Mobile Apps
- Social Media Integrations
- Advanced Reporting
- Advanced Invitation Rules
- Lifetime Chat History
- Third Party Integrations
- Security
- 100 chats per month
- 5 departments
- 1 website
- No Virtual Agent
- Real-Time Traffic Monitor
- Web
- Desktop and Mobile Apps
- Social Media Integrations
- Advanced Reporting
- Advanced Invitation Rules
- Lifetime Chat History
- Third Party Integrations
- Security
Advanced
USD 19.00 //User/Month
USD11.40 /User/Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Unlimited chats
- Unlimited departments
- 5 websites
- Virtual Agent Included
- Includes features of All Plan
- Unlimited chats
- Unlimited departments
- 5 websites
- Virtual Agent Included
- Includes features of All Plan
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses HelpOnClick
Company Details
- Company Name: HelpOnClick
- Headquarter: Plano, Texas United States
HelpOnClick Description
Key Features & Specifications
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Community Forums
HelpOnClick Video
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User Reviews
WRITE A REVIEW
What do you like best?
Nos gustó el hecho de que pudiéramos generar reportes de los chat.
La instalación del script en la web era muy fácil.
Nos encantó poder ver lo que un usuario está haciendo en tiempo real en la web.
What do you dislike?
Los reportes no eran tan profundos, algunas veces se cayó la plataforma
Recommendations to others considering the product
Si quieren una herramienta gratuita, está buena, mucho más por el hecho de que nosotros queríamos dar soporte a los cliente en tiempo real y ver que información estaban buscando.
Decidimos utilizar TAWK.TO porque se asemejaba más a lo que estuvimos buscando.
What business problems are you solving with the product? What benefits have you realized?
Tenemos una página de venta en linea, lo queríamos para dar soporte a los cliente y evacuar dudas
What do you like best?
Nos gustó el hecho de que pudiéramos generar reportes de los chat.
La instalación del script en la web era muy fácil.
Nos encantó poder ver lo que un usuario está haciendo en tiempo real en la web.
What do you dislike?
Los reportes no eran tan profundos, algunas veces se cayó la plataforma
Recommendations to others considering the product:
Si quieren una herramienta gratuita, está buena, mucho más por el hecho de que nosotros queríamos dar soporte a los cliente en tiempo real y ver que información estaban buscando.
Decidimos utilizar TAWK.TO porque se asemejaba más a lo que estuvimos buscando.
What problems are you solving with the product? What benefits have you realized?
Tenemos una página de venta en linea, lo queríamos para dar soporte a los cliente y evacuar dudas
What do you like best?
It has advanced chat options for a more optimized customer service, it works anywhere I find my computer and no phone to always be in contact with my clients, it has a virtual agent 24 hours a day, 7 days a week. week, HelpOnClick answers any of my questions instantly
What do you dislike?
It would be interesting to assign a sound system for each call, for example: my colleagues with a "A" sound and customers with a "B" sound, this to help distinguish when I am doing other different activities and I can know in advance if it is a colleague or a client
Recommendations to others considering the product:
It fits small and medium-sized businesses, has easy installation without knowledge of professional programming exclusively for business clients and is perfect for clients looking for a communication option with clients for free and transparent
What problems are you solving with the product? What benefits have you realized?
We are a company that offers quality products and we have a team to take control of our customers online. We decided to try Helponclick for a year on the recommendation of one of our clients and our team is satisfied with the ability to configure this software with great ease and the ability to chat from anywhere. It uses a range of statistics on department activities such as operator reports or status reports allowing us to improve our workflow
What do you like best?
It has advanced chat options for a more optimized customer service, it works anywhere I find my computer and no phone to always be in contact with my clients, it has a virtual agent 24 hours a day, 7 days a week. week, HelpOnClick answers any of my questions instantly
What do you dislike?
It would be interesting to assign a sound system for each call, for example: my colleagues with a "A" sound and customers with a "B" sound, this to help distinguish when I am doing other different activities and I can know in advance if it is a colleague or a client
Recommendations to others considering the product:
It fits small and medium-sized businesses, has easy installation without knowledge of professional programming exclusively for business clients and is perfect for clients looking for a communication option with clients for free and transparent
What problems are you solving with the product? What benefits have you realized?
We are a company that offers quality products and we have a team to take control of our customers online. We decided to try Helponclick for a year on the recommendation of one of our clients and our team is satisfied with the ability to configure this software with great ease and the ability to chat from anywhere. It uses a range of statistics on department activities such as operator reports or status reports allowing us to improve our workflow
Great Chat Tool!
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
HelpOnClick has 2 plans,
- Starter USD 12.00 /User/Month
- Advanced USD 19.00 /User/Month
HelpOnClick is the Live Chat Software used for the below functionalities.
Top 5 HelpOnClick features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
HelpOnClick provides Phone,Business Hours,Online (Ticket) support.
HelpOnClick is allowed 0 Days Free Trial.
HelpOnClick provides Help Guides,Blogs,Video Guides for the software training.
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