Marg GPS Insight

If I could give it zero stars, I would. I write of GPS Insight's ELD Connect. It's an ELD with its own "ruggedized" Tablet. As a truckdriver of 17 years experience, and who has used a straightforward phone app, an AOBRD, and three different ELD's before using ELD Connect, I find this ELD inexcusably defective.Currently, I drive for a mover.Let's begin with Editing and Annotating Driver-initiated logging events. ELD Connect is needlessly complicated and does NOT work for all Driver-initiated events. This makes it impossible for a Driver to keep a true, accurate, and CLEAR & COMPLETE record of his activities vis-a-vis the Truck. This is unacceptable and inexcusable.Then there is editing Location. I understand perfectly that no ELD can have a complete database of every Locale listed for both the U.S. and Canada. That would make any ELD prohibitively bulky and prohibitively expensive. This is all the more reason for a Driver to have complete discretion in editing Location in all Driver-inititated events. While "80 miles south of Las Vegas, NM" and "2 miles east-southeast of Edgewater, NJ" are demonstrably true and accurate, allowing the Driver to edit these Locations to "Santa Rosa, NM" and "Bronx, NY" respectively makes the log pages not only true & accurate, they make the entries CLEAR & UNDERSTANDABLE to Driver, Motor Carrier, and truck-enforcement inspector. This lack of editing discretion in GPS Insight's ELD Connect is itself inexcusable.Then there is the very unstable, unreliable link-up to the Truck's Engine from the Tablet. This defining aspect of ELD Connect frequently fails. This linkage failure is traceable to the program not booting up properly and a certain part of it partially or not booting up at all."CalAmp Mobile Framework" --the sub-program that links Tablet to Truck frequently fails to boot, thus forcing the Driver to reboot the Tablet, and if the Link or the Framework still fails, thus also forcing the Driver to execute multiple attempts to boot-up the "CalAmp Mobile Framework". A whole lot of time is consumed while waiting for the Framework to boot correctly and the Tablet to link properly with the Truck ("LMU Connected"). After the prolonged drama of linking the Tablet to the Truck, the Driver is forced to look at the Screen longer than he looks at the parking lot, while driving the truck faster than 5 miles-per-hour to make sure the ELD is logging actual Drivetime. This scenario is a dangerous setup for a Driver trying to depart a crowded & chaotic situation.The Link-up has also failed on me twice when the truck went on the road --once when I was driving solo, the second time, it happened to my trainee while he was driving. This glaring failure is truly unacceptable for an ELD. It is truly inexcusable.Unstable link-ups from ELD to Trucks' engines has NEVER been an issue in the ELD's I've previously used, nor in the AOBRD I have used.The User Interface between ELD and the Driver is not merely UN-intuitive, it is user-hostile. An ELD should be readily usable by the Driver without long-readings of instruction manuals. How many of us have used an instruction manual to turn a car's steering wheel or start its engine ? Mostly none of us. The same should be for any ELD. Again, inexcusable.The apathetic effort is clearly reflected in writing and building the ELD program. It's clearly seen in the evidence of it being poorly tested or not tested at all. I would prefer to use a far more colourful phrase for this effort, but review guidelines constrain me from using that phrase that begins with the word, "half."In total, GPS Insight's ELD Connect has proven itself unreliable for both Driver and Motor Carrier. It is only a matter of "WHEN", not "if", that Drivers will get in trouble because of this defective ELD. And when that happens, the Motor Carriers that installed this on their trucks will themselves get in trouble as well.This ELD is not worth even one star as a rating.

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We have several issues

Crashes all the time, accurate but not reliable