Marg Gliffy

There is not a single thing about Gliffy that I would recommend!

An ex-employee from my company was able to log in to our Gliffy account and charge us money - when i contacted Gliffy about this they said that they would lock the account and reverse the charge on our business card. INSTEAD they put the refunded money on the ex-employees NEW Gliffy account. To make maters worse, Gliffy does NOT HAVE PHONE SUPPORT. Everything happens through email which makes it difficult to work out issues like this and it takes a long time.

DO NOT PAY FOR THIS SERVICE!!!!

Do not pay Gliffy money - do not give them your credit card information!!! DANGEROUS VENDOR!!!

Poor customer service, terrible support!!

None

It is web-based, for easy sharing. it rises to the top of Google search results, so I have clients who come to me asking for help with the product as they are designing scientific diagrams.

It's proprietary functions make it difficult to learn. The shape options are limited. Work has been lost due to poor web functioning. I advise researchers in many aspects of designs. They often want a web-based option for creating "infographics" for grant applications, but I discourage them from using this product.

If you need to create simple diagrams, go with the simple solution (PowerPoint, if you feel more comfortable. I recommend Keynote for Mac users. It is more intuitive and reliable.

I work in higher education, in a research environment. In my role, I have design problems to solve, around translating scientific and academic concepts and arguments into visually appealing, marketable messages to both the general public and target markets within higher education and the scientific community.

Gliffy is easy to launch from Atlassian products like Confluence; if you do a lot of work in Confluence, it's easy to start up Gliffy and embed it in any document.

Gliffy isn't easy to use when drawing complex diagrams, like when it spans greater than the visible space on my screen. It's slow to respond to my clicks to edit / write text in shapes, and slow to load when I exit out to the document it's embedded in, and then try to edit it.

Gliffy is useful for drawing a quick diagram; however, be prepared for it to take some time to make more complicated diagrams and wireframes, and learn how to click into adding text and customizing the shapes, colors, etc of the components.

Gliffy helps us solve the problem of having a tool to quickly draw diagrams and include them in software architecture documents in Confluence

its very easy to use from the start. no hassle no fuss.

i use microsoft office and have so for many years. Im 100% comfortable with it. So i dont really want to change to something new. But should office be unavailable....il be using Gliffy

i would recommend to users who are not PC-friendly. They would find this perfect. I would also recommend as a 2nd option if anyone uses a pay-programme like i do (office.

Integration with Google and simple UI for drawing documents.

Lack of storage outside of premium. I get it, it's park of the business model but :

Simple solution to create workflow diagrams without cumbersome UI.