Marg FCI CCM

Marg ERP 9+

Review Write Review Free Demo
The FCI CCM software platform helps you create and deliver personalized customer communications across all channels. With configurable rules-based targeted offers linked to the content of customer transactions, you can improve your cross-selling efforts. Additionally, reporting and visualizations allow you to measure customer conversations across the customer lifecycle, helping you optimize your CX strategy.
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Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

FCI CCM

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Personalize
  • Integrate
  • Automate
  • Dashboard & Analytics
  • Personalize
  • Integrate
  • Automate
  • Dashboard & Analytics

Key Specification

Other Categories:
Help Desk Software
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses FCI CCM

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: FCI CCM
  • Headquarter: Noida, Uttar Pradesh India

FCI CCM Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

FCI CCM Video

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Keka HR Payroll Platform Screenshots

FCI CCM Screenshot 1
FCI CCM Screenshot 2

User Reviews

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quotes

To start your career practical knowledge is the most crucial part. working as an intern in FCI CCM I acquired better understanding and skill which I can say will be a headstart for my future career.

- Kanika Purwaha

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

FCI CCM has 1 plans,

  • FCI CCM USD 0.00

FCI CCM is the Help Desk Software used for the below functionalities.

Top 5 FCI CCM features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

FCI CCM provides Phone,Online (Ticket) support.

FCI CCM is not allowing Free Trial.

FCI CCM provides Help Guides,Blogs,Video Guides for the software training.

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