Marg Eventsquid

The automated event registration, and ability to use both website and mobile has made it so easy to allow events to flow organically and all of our people are super excited about the cloud interaction.

I don't like that the app has crashed on me a few times

We are solving the way that people register for events and receive details pertaining to the event

EventSquid is the best event software I've used yet. It's got everything I need, and a few things I didn't know I needed. The registration process is really easy, the website is smooth and clean, and all my event details are in one place. It's great.

Before the update, it felt like there were a lot of clicks to get to what I was looking for. The new update has improved this, and has consolidated the event builder.

We're able to collaborate with our event contractors without sitting right next to them. Reporting is much easier too, which our book keeper loves

I like how much the Eventsquid can do--I'm new to my job so I still have yet to learn everything it has to offer--but from guest registration to payments to surveys, almost every aspect of managing an event can be done within the program.

The software isn't the most user-friendly, especially for non-internet savvy users. During registration for my last event, I had many guests call me and ask to help them through the registration process--obviously this wasn't efficient. I consider myself a fast learner, and it took me longer than usual to get familiar/comfortable with the software. The dashboard design is also kind of clunky and complicated. It would be nice to have built-in tips and FAQs on various pages so users can try to find answers themselves before contacting support.

It helps save us a lot of time when it comes to registering guests, accepting payments, sending out surveys, and running reports for event records and analysis.

EventSquid has a number of features/functionality that provide comprehensive registration capabilities. Engagement with and support of the leadership team is excellent.

With all web based software, changes are frequent. Better communication of the changes and impact to users would be helpful.

Ensure you have requirements clearly defined prior to implementation. Also ensure you have a technical business champion within your organization.

We wanted software that would allow us to register youth for our program and then once they completed the program engage with them in a timely manner to follow-up and to provide them an ability to become a member of our association.

I love the webpage that EventSquid automatically generates for each of my events/trainings. It's included with the price so I don't need to pay extra to achieve that professional look. The first event we ever used EventSquid, we had more out-of-state folks (and one person from another country register than ever before! I believe part of the reason is because the website looks so much more professional (and legit than it did with my previous event management site. Also, the mobile site is amazing and our attendees loved adding agenda items to their itinerary!

There are three main issues: 1 I really really really wish there was a group check-out and single payment option. Often my events will have groups of 15+ people that need to be registered and the admin assistant wants to be able to pay for all them at once on one credit card. EventSquid does not have that option and folks have to make 15+ separate payments (which locks out their credit card because it looks like duplicate charges. The only way around it is for folks to call me directly and for me to process a credit card over the phone on a separate payment portal, then I have to go into EventSquid and mark everyone off as paid. 2 The reporting function doesn't provide the most up-to-date balance due, which becomes a problem when I'm trying to look at 1,100 people and figure out who still owes me money or report stuff to our bookkeeper. Instead, I have to export everything into Excel and then create a custom field and formula in order to figure who owes money. That takes a long time and can get frustrating. 3 There are still a lot of bugs with the system. Even when I duplicate an event (and everything stays pretty much the same, I'll have to check everything over and make a couple of fake registrations because guaranteed I'll have to submit a support ticket to fix a random issue or link that doesn't work.

If you're looking for value and affordability then definitely look at EventSquid. It gives you options (i.e. mobile site and webpages for events that would cost extra with other competitors.

We solved the issue of needing a robust event management tool at an affordable price and realized that we got more than what we initially thought we wanted. However, there is room for improvement.