Marg Dialpad Sell
Marg ERP 9+
4.6
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Pro
USD 95.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Unlimited SMS & MMS1
- CRM integrations
- Voicemail drop
- Unlimited SMS & MMS1
- CRM integrations
- Voicemail drop
Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Pro plan
- plus
- APIs & Webhooks
- Custom & out of the box reporting
- Service Level Agreements (SLA)
- Includes features of Pro plan
- plus
- APIs & Webhooks
- Custom & out of the box reporting
- Service Level Agreements (SLA)
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Dialpad Sell
Company Details
- Company Name: Dialpad Sell
- Headquarter: San Francisco, California United States
Dialpad Sell Description
Dialpad Sell Video
Alternative
More Alternative
Freshdesk Contact Center (Formerly Freshcaller)
Elevate care with fast and easy conversations
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
I like the many features offered. It makes it really easy to keep track of who I have reached out to and when.
What do you dislike?
The system is glitchy sometimes. I have had many calls drop and sometimes the system crashes when multiple calls come in.
What problems are you solving with the product? What benefits have you realized?
It is much easier to stay organized with my outbound efforts
What do you like best?
Call recording and summary very quickly after getting off the phone.
What do you dislike?
Sometimes slow to refresh in the app.
Salesforce integration could be improved (i.e. always being able to link to a case instead of having to manually do it depending on where the call came from)>
Recommendations to others considering the product:
n/a
What problems are you solving with the product? What benefits have you realized?
Recording calls and being able to reference them has been extremely useful.
What do you like best?
Reliability and multiple platforms/apps to use it from. Ease of number porting when setting up new lines.
What do you dislike?
No volume control for Windows app, some features are hidden depending on level of access and/or license, which isn't easy enough to discern.
What problems are you solving with the product? What benefits have you realized?
Salesforce integration helps track calls more effectively. Helped us overcome challenges with visibility and an aging platform from our losing carrier.
What do you like best?
I like the call recap functionality best. I tend to be on a lot of long calls, and it's really nice to be able to scroll back through the conversation to make sure I don't miss any takeaways or to-dos. Additionally I like that it points out things that I may have to do.
What do you dislike?
I wish the dashboards were a little more flexible. I'd like to be able to manipulate the fields (i.e. show multiple call centers or users at the same time) and schedule certain reports to send regularly to specific parties.
Recommendations to others considering the product:
We looked at a lot of different vendors and compared uptime and features against cost, and Dialpad was definitely the best value!
What problems are you solving with the product? What benefits have you realized?
One of the biggest issues that Dialpad has solved for us is reliability. Previously, we had a lot of ongoing downtime of our phone system. This caused major headaches and made it hard to be successful. Since we're very new (launched fully on 8/8) we haven't seen the benefits start populating in our data (in fact, some of our reports need more data to populate - specifically, Moments and Keywords).
What do you like best?
Super easy to use and also easy to get up and running. New features and improvements are added often. I like that I can use any of my desk phone, iPad, laptop or mobile phone to communicate and always protect my personal number. There are a variety of useful settings and analytics to measure inbound call performance and also features to handle calls in queues in a professional manner. The analytics tool has been getting a lot of attention from Dialpad recently and is very well done in my opinion.
What do you dislike?
The only negative that I can think of is that sometimes the desktop app on my MacBook does not seem to update the tray icon with new message correctly. I have not seen this with the phone app, however.
What problems are you solving with the product? What benefits have you realized?
Integrations with other tools like CRM and GSuite were important for me in particular. Generally staying more productive and saving time on repetitive tasks is a big plus. I like how all calls can be logged in HubSpot with little or no effort from users. Syncing with Google contacts is a big plus as well as it eliminates a lot of issues around shared contacts for us. We are also looking at using the Zendesk integration to help keep better track of support emails and communications.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Dialpad Sell has 2 plans,
- Pro USD 95.00 /User/Month
- Enterprise USD 0.00
Dialpad Sell provides Phone,Business Hours,Online (Ticket) support.
Dialpad Sell is allowed 0 Days Free Trial.
Dialpad Sell provides Help Guides,Blogs,Video Guides for the software training.
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