Marg DCDial

It wasn't easy to run our business with all of the virus-related emergencies. We had to start working from home to keep everyone safe but DCDial platform made the adjustment process easy. It is a perfect solution for remote businesses as you can always monitor your agents via the platform.

I've loved DCDial ever since we had our initial demo with Haze. I'm continually impressed by DCDial's functionality. The number of inbound calls has grown so dramatically with the automation that they did for us, that we had to hire a few other people for only answering inbound calls and handling requests.

One of the things that sold me on DCDial was the ability to customize the system based on my business needs. I had spoken to some other VoIP service providers before and they don't provide the same level of customizatoin as DCDial.

Great customer service and amazing features. I have been looking for a solution that addresses my voice and text message but needs without being cost prohibitive and I’m glad I finally found this company.

When I started using DCDial, I was interested specifically in the SMS campaigns because we send appointment reminders to our clients daily. I was super excited when I learned about the additional functionality of their SMS campaigns, particularly including a payment link in the SMS. Our clients are extremely happy now because there is no need to call us every time they want to make a payment: now they can do that on their own whenever.