Marg Customerly
Marg ERP 9+
4.5
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Included 2 teammates
- 30 days history
- Unlimited contacts
- Live Chat
- Conversation Inbox
- Help center
- Mobile App
- Included 2 teammates
- 30 days history
- Unlimited contacts
- Live Chat
- Conversation Inbox
- Help center
- Mobile App
Startup
USD 29.00 //Month
USD24.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Included 5 teammates
- 180 days history
- 2
- 000 Free Contacts
- Email Marketing
- Marketing Automation
- CRM
- Out of office
- Pre-Chat Surveys
- In-Chat Help Center
- Chat with Us
- Live Chat custom icons
- Help Center custom domain
- Facebook Messenger
- Typing Previews
- Email Ticketing Forward
- Private Notes
- Zapier Integration
- Calendly Integration
- Block Users
- Included 5 teammates
- 180 days history
- 2
- 000 Free Contacts
- Email Marketing
- Marketing Automation
- CRM
- Out of office
- Pre-Chat Surveys
- In-Chat Help Center
- Chat with Us
Pro
USD 87.00 //Month
USD79.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Included 10 teammates
- Unlimited days history
- 5
- 000 Free Contacts
- Video Call & Screen share
- AutoReply
- In-Chat Surveys
- NPS Surveys
- Canned Responses
- Smart Assignment rules
- Live Translate
- Remove Branding
- Included 10 teammates
- Unlimited days history
- 5
- 000 Free Contacts
- Video Call & Screen share
- AutoReply
- In-Chat Surveys
- NPS Surveys
- Canned Responses
- Smart Assignment rules
- Live Translate
- Remove Branding
Enterprise
USD 159.00 //Month
USD129.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- 10+ teammates
- Unlimited days history
- Tailored contacts
- Team Reports
- Hand-by-hand setup
- Quicker Customer Support
- Tailored Contacts
- 10+ teammates
- Unlimited days history
- Tailored contacts
- Team Reports
- Hand-by-hand setup
- Quicker Customer Support
- Tailored Contacts
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Customerly
Company Details
- Company Name: Customerly
- Headquarter: Dublin , Leinster 1 Ireland
Customerly Description
Key Features & Specifications
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Customerly Video
Alternative
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User Reviews
WRITE A REVIEW
What do you like best?
The combination of chat, emails, CRM, marketing & surveys with NPM score. Single sign on portal for all the mentioned tools which can be helpful for any startup company.
What do you dislike?
It's sometimes little buggy & need to check twice to get some options to work. Their chat icon is fixed and can't change it with our own branding.
Recommendations to others considering the product:
Better to concentrate more on each and every feature we already have in customerly and make them best. Integrate it with more common tools. Try to be bug-free and offer a way to change the branding chat icon.
What problems are you solving with the product? What benefits have you realized?
CRM, Chat, Email Marketing & Surveys.
What do you like best?
I am highly impressed by its integration of multiple marketing tools into one.It has instant chat tool which can be integrated with your website. It has email marketing functionality with automation feature. Over and above of that it has customer survey feature also. That's very innovative and incredible.
What do you dislike?
In email marketing feature it has drag and drop editing tool but that tool doesn't have advance features. It has very limited functionality to edit a design. I was disappointed by the unavailability of UNDO feature in drag and drop.
Recommendations to others considering the product:
I am just trying this tool as of now. So I can't say anything strongly. I will definitely add my views after experiencing all its features. But In first impression I liked its innovation to integrate tools which are necessary for customer engagement.
What problems are you solving with the product? What benefits have you realized?
Currently I am using it for email marketing. And it helps me to generate quality leads. In coming days I am planning to integrate its LIVE CHAT tool into my website. Let's see how it helps me.
What do you like best?
I like the way Customerly integrates the web chat, email campaigns and surveys into one tool. Installation was easy and painless - both for setting up the web chat and importing the contacts list.
What do you dislike?
I wish the web chat had some bot-like auto-answering capabilities in addition to the live chat feature. Currently, I can only receive messages and auto-assign them to a specific agent. I would like to be able to send some auto-responses based on keywords while still maintaining the personal response ability. (I have other tools that will do the auto-response, but they don't handle the live chat as well as Customerly.)
Recommendations to others considering the product:
If you only need a help desk ticketing system, Customerly may be more than you need. But if you also need the email campaigns and surveys, definitely give it a try.
What problems are you solving with the product? What benefits have you realized?
I am providing better customer service by including the web chat on every page. For a small business, being able to offer web chat on our website (and respond from my mobile phone) shows potential customers that we are serious about customer service.
What do you like best?
It is cheap compared to other options
Its easy to use complete with all features
Easy integration and intuitive UI
The template builder is highly customizable which helps in delivering appropriate messages
Support of surveys to specific users which can help in getting feedback or complains
What do you dislike?
The survey builder is quite okay,but could do with a little improvement
You can not show survey to all your visitors
The customer support also needs improvement, not quick enough
The chat icon is fixed and you can not change it with your own branding
Recommendations to others considering the product:
It is a good email marketing tool. The pros outweigh the cons
What problems are you solving with the product? What benefits have you realized?
It helps to acquire,automate and retain customers which helps in business growth
You can use it for email marketing to generate new leads
You can create and automate sales funnels
Building of trust and relationship with your customers
What do you like best?
The customer profile is certainly on the top marks for taking notes about the customer and return customers, but setting it up on any website it's just great. Very simple to use and a great tool to get the conversation going with customers
What do you dislike?
Very few dislikes here, maybe one feature they could improve is on creating advanced automatic responses.
Recommendations to others considering the product:
It's a great tool, go for it!
What problems are you solving with the product? What benefits have you realized?
Generating a dialog with customers easily as they don't have through emailing, completing forms or calling
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Customerly has 4 plans,
- Basic USD 0.00
- Startup USD 29.00 /Month
- Pro USD 87.00 /Month
- Enterprise USD 159.00 /Month
Customerly is the AI Live Chat Software used for the below functionalities.
Top 5 Customerly features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Customerly provides Phone,Online (Ticket) support.
Customerly is allowed 0 Days Free Trial.
Customerly provides Help Guides,Blogs,Video Guides for the software training.
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