Marg CRMdesk

Marg ERP 9+

CRMdesk is a web-based help desk software that is very efficient for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. CRMdesk is scalable enough to grow with your business needs, from small companies to large enterprises, and from specific manufacturers to vertical business integration.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Standard Edition

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 5 Customer Service Representatives: $49
  • 10 Customer Service Representatives: $75
  • 25 Customer Service Representatives: $149
  • Unlimited Customer Service Representatives: $249
  • 24/7 customer support included
  • Free lifetime upgrade
  • Unlimited amount of customers
  • Highly customizable: Ability to change Customer Desk appearance.
  • Integration with your website: Application is specially designed and developed to allow fast and complete integration with existing customer's website.
  • Multilingual user interface:

Professional Edition

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 5 Customer Service Representatives: $75
  • 10 Customer Service Representatives: $99
  • 25 Customer Service Representatives: $199
  • Unlimited Customer Service Representatives: $299
  • Discussion Forum: Customer's community where they can find solutions
  • advices
  • discussions and friends.
  • Idea Exchange: Dedicated "ideas" forum for customers to post
  • vote
  • comment and see what is planned to deliver.
  • SSL security option: Secure customer communication through the Customer Desk site using 128-bit encryption.
  • FAQ

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses CRMdesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: CRMdesk
  • Headquarter: NA,

CRMdesk Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

CRMdesk Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

PROS & CONS

What are the best aspects of this product?

Keeping track of our customer base was easy. With this platform, I was able to log interactions and calls, retrieve what I needed for referencing a past contact. It's very simple navigating around, easy to teach to new users, and quick to learn.

What aspects are problematic or could work better?

So far, I have yet to run into any issues with CRMDesk.

Are you a current user of this product?

Yes

- Anonymous Reviewer

quotes

PROS & CONS

What are the best aspects of this product?

Keeping track of our customer base was easy. With this platform, I was able to log interactions and calls, retrieve what I needed for referencing a past contact. It's very simple navigating around, easy to teach to new users, and quick to learn.

What aspects are problematic or could work better?

So far, I have yet to run into any issues with CRMDesk.

Are you a current user of this product?

Yes

- Anonymous Reviewer

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

CRMdesk has 2 plans,

  • Standard Edition USD 0.00
  • Professional Edition USD 0.00

CRMdesk is the Help Desk Software used for the below functionalities.

Top 5 CRMdesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

CRMdesk provides Online (Ticket) support.

CRMdesk is allowed 0 Days Free Trial.

CRMdesk provides Help Guides,Blogs for the software training.

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