Marg ConnectWise Automate

Marg ERP 9+

ConnectWise Automate's Remote Monitoring feature allows you to monitor your client's networks for issues, including bottlenecks, performance issues, and security threats. This allows you to resolve problems before your clients are even aware of them. Additionally, ConnectWise Automate can automate Tier 1 support issues and prevent recurring problems. Finally, ConnectWise Automate's reporting engine provides complete visibility into the technology you manage, including key metrics, so that you can identify areas of improvement.

Pricing of Marg ERP-Pharmaceutical Industry Software

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ConnectWise Automate

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WHAT YOU WILL GET
  • Asset Discovery
  • Endpoint Management
  • IT Automation
  • Patch Management
  • Third-Party Patching
  • Remote Monitoring
  • Asset Discovery
  • Endpoint Management
  • IT Automation
  • Patch Management
  • Third-Party Patching
  • Remote Monitoring

Key Specification

Who uses ConnectWise Automate

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ConnectWise Automate
  • Headquarter: Tampa, Florida United States

ConnectWise Automate Description

Key Features & Specifications

  • Web Traffic Reporting
  • Uptime Monitoring
  • SLA Monitoring
  • Server Monitoring
  • Real Time Analytics
  • IP Address Monitoring
  • Internet Usage Monitoring
  • Diagnostic Tools
  • Baseline Manager
  • Bandwidth Monitoring
  • Resource Management

ConnectWise Automate Video

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User Reviews

WRITE A REVIEW
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Connectwise Automate, Automates making IT Miserable!The implementation has been a nightmare. It constantly crashes, the agents go offline and have to be reinstalled manually, the policies don’t work, the “automation” triggers security monitoring and causes extra paperwork while at the same time not actually doing the automated task, etc. etc. the list goes on…like most of the other reviews, If I was starting from scratch, knowing what I know now, I would never pick LabTech again.

- Tyler Bamberg

quotes

If I was starting from scratch, knowing what I know now, I don't think I'd pick LabTech again.

- Mark

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Moved to Automate from Kaseya. Connectwise seems to get good starts on product upgrades that fizzle out and lack follow through. We get the start of a network mapping feature that once released doesn't seem to ever get flushed out into something useable requiring us to buy additional products to do core RMM functionality like network monitoring. Scripting engine is good, patch management is wonky. We spend a lot of time with the consulting arm trying to get it to work correctly. Support can't adequately explain why clients get reboot prompts mid day etc.

- Steven

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PROS & CONS

What are the best aspects of this product?

ConnectWise substantially improves the systems of MSPs. What's particularly impressive about it is it allows us to manage a large pool of end-points. This capability to connect with customers enables them to prioritize their business and not on the technicals. Besides, ConnectWise's smooth integration with various external apps is laudable. And there is its automation feature which effectively streamlines procedures, eliminating repetitive processes.

What aspects are problematic or could work better?

Mastering the app requires a steep learning curve and would require a costly full-time trainer to get your team members on-board,

What specific problems in your company were solved by this product?

ConnectWise has dramatically reduced the time we spend on resolving incident reports. This is mostly thanks to its remote management capability which allows us to proactively search issues within a client's computer before the client can even detect them.

Are you a current user of this product?

Yes

- Perry

quotes

PROS & CONS

What are the best aspects of this product?

After over a year of using ConnectWis, we can say that the software saved us immense time as it streamlined the process and has zero to minimal room for error.

What aspects are problematic or could work better?

There have been system lags when patching. Worst is when it hangs in the middle of installing software. But these are not deal breakers.

What specific problems in your company were solved by this product?

ConnectWise quickly gained our trust and soon enough it took over the management part. Leaving the management work to ConnectWise helped us grow and thrive in other important aspects of the business.

Are you a current user of this product?

No

- Christopher

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

ConnectWise Automate has 1 plans,

  • ConnectWise Automate USD 0.00

ConnectWise Automate is the AI Network Monitoring Software used for the below functionalities.

Top 5 ConnectWise Automate features

  • Web Traffic Reporting
  • Uptime Monitoring
  • SLA Monitoring
  • Server Monitoring
  • Real Time Analytics

ConnectWise Automate provides Phone,Online (Ticket),Business Hours support.

ConnectWise Automate is allowed 0 Days Free Trial.

ConnectWise Automate provides Help Guides,Video Guides,Blogs for the software training.

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