Client Heartbeat Review, Pricing & Features for Businesses | SoftwareAdviser.ai

By Client Heartbeat

Client Heartbeat is a customer survey tool that helps businesses monitor customer satisfaction and identify areas for improvement. By analyzing customer responses, businesses can get a better understanding of which customers are happy, which ones may be at risk, and where the business may be underperforming. This information can then be used to improve customer service, market the business’s unique selling proposition, and get new business.

Pricing of Client Heartbeat

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Basic

USD 39.00 //Month

USD29.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Surveys
  • 1 User
  • 50 Contacts
  • Unlimited Surveys
  • 1 User
  • 50 Contacts

Gold

USD 79.00 //Month

USD59.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Surveys
  • 5 Users
  • 500 Contacts
  • CRM syncing/API access
  • Company branding
  • Unlimited Surveys
  • 5 Users
  • 500 Contacts
  • CRM syncing/API access
  • Company branding

Platinum

USD 119.00 //Month

USD89.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Surveys
  • 10 Users
  • 1000 Contacts
  • 3 Sub Accounts
  • CRM syncing/API access
  • Company branding
  • Concierge Support
  • Unlimited Surveys
  • 10 Users
  • 1000 Contacts
  • 3 Sub Accounts
  • CRM syncing/API access
  • Company branding
  • Concierge Support

Enterprise

USD 599.00 //Month

USD449.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Surveys
  • 50 + Users
  • 10
  • 000 + Contacts
  • 10 Sub Accounts
  • CRM syncing/API access
  • Company branding
  • Concierge Support
  • Unlimited Surveys
  • 50 + Users
  • 10
  • 000 + Contacts
  • 10 Sub Accounts
  • CRM syncing/API access
  • Company branding
  • Concierge Support

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Client Heartbeat

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Client Heartbeat
  • Headquarter: Brisbane , Queensland Australia

Client Heartbeat Description

Key Features & Specifications

  • Monitoring
  • Dashboard
  • Feedback Management
  • Analytics
  • Feedback Collection
  • Survey Management

Client Heartbeat Video

Alternative

More Alternative

Client Heartbeat Screenshots

User Reviews

WRITE A REVIEW
quotes

PROS & CONS

What are the best aspects of this product?

The tool automatically surveys the client base and makes progress comparisons of the customer's satisfaction between defined time periods.

What aspects are problematic or could work better?

The big issue with this product is lack of support! I have required assistance twice from Client Heartbeat, and both times have experienced long periods of silence from their service support team. Not good for a paid product.

What features/services would you like to see in future versions of this product?

A more tailored comparison of our results against a similar type of business would be useful. However, I will be cancelling our subscription after the next survey period due to the poor customer support.

What specific problems in your company were solved by this product?

We are now able to measure our customer's satisfaction levels against our service.

Are you a current user of this product?

Yes

- Gareth Lyon

quotes

PROS & CONS

What are the best aspects of this product?

The tool automatically surveys the client base and makes progress comparisons of the customer's satisfaction between defined time periods.

What aspects are problematic or could work better?

The big issue with this product is lack of support! I have required assistance twice from Client Heartbeat, and both times have experienced long periods of silence from their service support team. Not good for a paid product.

What features/services would you like to see in future versions of this product?

A more tailored comparison of our results against a similar type of business would be useful. However, I will be cancelling our subscription after the next survey period due to the poor customer support.

What specific problems in your company were solved by this product?

We are now able to measure our customer's satisfaction levels against our service.

Are you a current user of this product?

Yes

- Gareth Lyon

quotes

PROS & CONS

What are the best aspects of this product?

Great dashboarding and automation for a small business.

What aspects are problematic or could work better?

Zero customer service, they don't respond, EVER.

What features/services would you like to see in future versions of this product?

Some customer support

What specific problems in your company were solved by this product?

Helping our small businesses to have better customer service

Are you a current user of this product?

Yes

- Marc Alley, PRC

quotes

PROS & CONS

What are the best aspects of this product?

Great dashboarding and automation for a small business.

What aspects are problematic or could work better?

Zero customer service, they don't respond, EVER.

What features/services would you like to see in future versions of this product?

Some customer support

What specific problems in your company were solved by this product?

Helping our small businesses to have better customer service

Are you a current user of this product?

Yes

- Marc Alley, PRC

Client Heartbeat Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Client Heartbeat has 4 plans,

  • Basic USD 39.00 /Month
  • Gold USD 79.00 /Month
  • Platinum USD 119.00 /Month
  • Enterprise USD 599.00 /Month

Client Heartbeat is the AI Simulation Software used for the below functionalities.

Top 5 Client Heartbeat features

  • Monitoring
  • Dashboard
  • Feedback Management
  • Analytics
  • Feedback Collection

Client Heartbeat provides Online (Ticket) support.

Client Heartbeat is allowed 0 Days Free Trial.

Client Heartbeat provides Help Guides,Blogs,Video Guides for the software training.

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