Marg Cherwell Asset Management
Marg ERP 9+
4.2
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Cherwell IT Asset Management
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- IT Asset Lifecycle Management
- Asset Management Integration
- Service Integration and Management (SIAM)
- Multiple Inventory Sources
- License Compliance Management
- Hardware and Software Inventory
- Software Usage Analysis
- ITAM Purchasing System
- IT Asset Lifecycle Management
- Asset Management Integration
- Service Integration and Management (SIAM)
- Multiple Inventory Sources
- License Compliance Management
- Hardware and Software Inventory
- Software Usage Analysis
- ITAM Purchasing System
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Cherwell Asset Management
Company Details
- Company Name: Cherwell Asset Management
- Headquarter: Colorado Springs,
Cherwell Asset Management Description
Key Features & Specifications
- Product/Service Catalog
- Procurement Management System
- Asset Database
- Version/Patch Management
- CMDB
- License Management
- Asset Tracking
- Maintenance Management
- Compliance Tracking
- Inventory Overview
- Cost Tracking
- Vendor Management
Cherwell Asset Management Video
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User Reviews
WRITE A REVIEW
What do you like best?
I like how organized it is. I am able to easily create tickets and create reports from the charts. It's handled complicated data very well and presents it in a easy to understand interface.
What do you dislike?
Its lags a lot. I wish it was faster. It takes 3 minutes to log in and sometimes crashes.
What problems are you solving with the product? What benefits have you realized?
I am solving computer issues. If a teacher in the school district has a problem, I create a ticket and send it's way to the tech. I realized it saves us a lot of time, contrary then the the staff calling the techs directly.
What do you like best?
Very user friendly agent and has a web based version.
What do you dislike?
The ability to break the service is too easy
What problems are you solving with the product? What benefits have you realized?
Ticketing support for both service desk 1 help desk and service desk 2
What do you like best?
I like that Asset Management is built into our existing call tracking software. Because the asset manager is inside the call tracker, when a call is submitted with the node name (includes identifying information like campus, building, department, asset tag and computer type) is added to the call, the tech is able to quickly view the configuration of the specific computer, like what hardware it has, who it belongs to, last reimage or rebuild date, etc.
What do you dislike?
It can sometimes be difficult to search for a specific computer/device. I know that Apple TVs are in our catelog / inventory, but if i type "Apple TV cherwell cannot find the doftware, but if I type in an asset tag, it comes up with the title of the item as "Apple TV bla bla bla"
Recommendations to others considering the product:
Use this product if you are able to integrate it with Cherwell call tracking and other software. We are able to easily see affected computers and their status with this tool.
What problems are you solving with the product? What benefits have you realized?
Tracking who has what equipment checked out to who, who issued it, when to get it back, etc. is very helpful. We also can see the individual specs, like how much memory, storage, etc is in the computer. Because it is all in one place, it makes us more organized, and Cherwell easily links out to other software and manager software as well. We can send preset emails to customers when their computers may be due for a replacement.
What do you like best?
We've just started using the cherwell platform for our service desk and asset management system.
What do you dislike?
Nothing as of yet. We have just started using the system.
What problems are you solving with the product? What benefits have you realized?
Keeping track of all the assets in the company. Ranging anywhere from a cell phone to tablets to laptops and desktops. Easy to use.
What do you like best?
Cherwell is relatively easy to use to enter It and hr tickets. I like the free form decsripton column the best so I can freely type notes corresponding to my issue.
What do you dislike?
At times there is a delay when entering the ticket and receiving my ticket number. I wish it would be a bit faster.
What problems are you solving with the product? What benefits have you realized?
The best benefit is the ease of categorizing different issues users might be experiencing across the company.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Cherwell Asset Management has 1 plans,
- Cherwell IT Asset Management USD 0.00
Cherwell Asset Management is the IT Asset Management (ITAM) Software used for the below functionalities.
Top 5 Cherwell Asset Management features
- Product/Service Catalog
- Procurement Management System
- Asset Database
- Version/Patch Management
- CMDB
Cherwell Asset Management provides Online (Ticket) support.
Cherwell Asset Management is not allowing Free Trial.
Cherwell Asset Management provides Help Guides,Blogs,Video Guides for the software training.
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