Marg Astute Agent
Marg ERP 9+
3.8
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Pricing of Marg ERP-Pharmaceutical Industry Software
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Astute Agent
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Customer profile and history
- In-context guidance
- Automated email responses
- Dynamic layouts
- Omnichannel coverage
- Easy escalation
- Next best actions
- Built-in knowledge
- Crisis prevention
- Repeater identification
- Consumer data privacy
- First-party data
- Operational reporting
- Customer profile and history
- In-context guidance
- Automated email responses
- Dynamic layouts
- Omnichannel coverage
- Easy escalation
- Next best actions
- Built-in knowledge
- Crisis prevention
- Repeater identification
- Consumer data privacy
- Fir
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Astute Agent
Company Details
- Company Name: Astute Agent
- Headquarter: Columbus , Ohio United States
Astute Agent Description
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
Astute Agent Video
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User Reviews
WRITE A REVIEW
What do you like best?
EPC is very easy to use and everything is mapped out for our team.
What do you dislike?
Error messages, cases wont save at times
Recommendations to others considering the product:
Problems occur often after updates
What problems are you solving with the product? What benefits have you realized?
Ease of access, there to resolve issues
What do you like best?
Astute generates from a huge database of information for me. It searched and summarizes things way quicker than the human minds capable of. All in all, the filters make sense.
What do you dislike?
Sometimes when sifting through thousands of cases it can get slow.
Recommendations to others considering the product:
If you need to do the same type of report every month, astute Is amazing for being able to set favourites - it makes my life so much easier. For example, by saying "this product- list all complaints" I can literally get a report sent to me every month and we can help target which areas of our business need improvement.
What problems are you solving with the product? What benefits have you realized?
Helps ensure quality by providing us data and the ability to reveal trends and target which of our plants, or production dates, or steps, may be part of the issue.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Astute Agent has 1 plans,
- Astute Agent USD 0.00
Astute Agent is the AI Help Desk Software used for the below functionalities.
Top 5 Astute Agent features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Astute Agent provides Business Hours,Online (Ticket) support.
Astute Agent is not allowing Free Trial.
Astute Agent provides Help Guides,Blogs,Video Guides for the software training.
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