Marg Appcues
Marg ERP 9+
4.7
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Essentials
USD 299.00 //Month
USD249.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Up to 3 seats
- Audience segments : Upto 5
- Dynamic personalization
- Onboarding tours
- Tooltips
- In-app surveys
- In-app messaging
- NPS
- Experience reporting
- Goal tracking : 10
- Branded themes : Upto 3
- Integrations : Analytics only
- Support : Email
- Up to 3 seats
- Audience segments : Upto 5
- Dynamic personalization
- Onboarding tours
- Tooltips
- In-app surveys
- In-app messaging
- NPS
- Experience reporting
- Goal tracking : 10
- Branded themes : Upto 3
- Integrations : Analytics only
- Support : Email
Growth
USD 879.00 //Month
USD879.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- User licenses : 10
- Audience segments : Unlimited
- Includes features of Essential plan
- plus
- Checklists
- Announcement center
- A/B comparisons
- Goal tracking : 20
- Branded themes : Unlimited
- Custom CSS
- Integrations : All
- Support : Email and Phone
- Dedicated Customer Success Manager
- User licenses : 10
- Audience segments : Unlimited
- Includes features of Essential plan
- plus
- Checklists
- Announcement center
- A/B comparisons
- Goal tracking : 20
- Branded themes : Unlimited
- Custom CSS
- Integrations : All
- Support : E
Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- User licenses : Unlimited
- Includes features of Growth plan
- plus
- Event triggering
- Goal tracking : 50
- Roles and permissions
- Activity logs (coming soon)
- Enhanced security and SLA
- Technical Implementation Manager
- User licenses : Unlimited
- Includes features of Growth plan
- plus
- Event triggering
- Goal tracking : 50
- Roles and permissions
- Activity logs (coming soon)
- Enhanced security and SLA
- Technical Implementation Manager
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Appcues
Company Details
- Company Name: Appcues
- Headquarter: Boston, Massachusetts United States
Appcues Description
Appcues Video
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User Reviews
WRITE A REVIEW
What do you like best?
Appcues is a great product and provides a great user interface. This is great for having videos display throughout the software as users navigate through and learn various parts of the system.
What do you dislike?
Beware of pricing hikes. They sent an email announcement an almost 300% increase from $129/mo to $299/mo. I get pricing adjustments but this is unreal and just seems plain shady.
Recommendations to others considering the product:
Don't build yourself into a corner and then have a price hike happen.
What problems are you solving with the product? What benefits have you realized?
User onboarding, training and adoption of our software services.
What do you like best?
User interface is straight forward and clean.
What do you dislike?
I have been going back and forth with support for over a week with no resolution to the dynamic URL error their system seems to have. Support takes over 24 hrs to respond and when they finally respond, they do not provide a solution to the issue we are having. There is no phone number to call nor chat to help get you set up. At this point I am extremely frustrated by the lack of communication, had they just told me a week ago that their system could not meet my needs I would have been satisfied and saved a ton of time.
Recommendations to others considering the product:
Customer support during the set up process should be made more available. It is extremely frustrating to spend hours setting something up to have support not available to help answer seemingly easy questions.
What problems are you solving with the product? What benefits have you realized?
I am looking for a program that can help me successfully onboard new customers.
What do you like best?
The interface when using AppCues is pretty friendly and straightforward
What do you dislike?
Appcues doesnt work very well with our AngularJS single page app. There were lots of simple things we wanted to do like showing users specific elements in drop lists that are dynamically populated from javascript that AppCues just cant handle.
Using AppCues from our development and testing environments was extremely slow and freqently fails and crashes. We wasted an awful lot of time trying to get Appcues to work. Given its steep expense and lack of support for SPAs we ended up abandoning it and building in-house
What problems are you solving with the product? What benefits have you realized?
We wanted a simple way to walk new users through our application. There have been no benefits realised because we never got AppCues to production. In fact the opposite, we wasted loads of time trying to get it to work and in the end abandoned it.
What do you like best?
It was really easy to create flows, test them and launch them. It's great for creating some basic flows to guide users. The ability to define which users were eligible for a flow was really useful. The initial installation was really simple, too.
What do you dislike?
We ran into a lot of problems when trying to integrate this into an AngularJS application. We demanded some pretty intense multi-step flows that triggered events within our single page app, and just wasn't possible with Appcues.
There's no way to execute custom JavaScript during different flow steps and/or user interactions. We also couldn't pre-populate fields with dummy data during onboarding, which was a requirement for us. At one point, we had our app listening to the "stepId" changes and reacting to them, but this was unreliable. A lot of our users got frustrated or completely stuck during the onboarding and abandoned our app.
Between these problems and the steep price increase, we had to stop using it.
Recommendations to others considering the product:
If you don't need a high level of control over your flows, Appcues might be a good choice.
What problems are you solving with the product? What benefits have you realized?
We ultimately switched to a competitor that allowed more control over the flow.
What do you like best?
The main benefit of Appcues is its flexibility. You can embed custom code into tooltips to change their appearance, run scripts, embed an iframe, or insert buttons that do custom actions.
What do you dislike?
Frequent bugs when building flows requiring a refresh. Lots of cool stuff you can do but it often requires time from developers to implement properly. Anyone running ad blockers won't see Appcues flows at all. There seems to be a significant delay between steps, both when previewing flows and when seeing them as an end user.
What problems are you solving with the product? What benefits have you realized?
Our aim was to reduce dev time required for user onboarding, and increase speed of iteration with user onboarding. This has been mostly realized, but it's time consuming and frustrating to edit flows and isn't an ideal long-term solution.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Appcues has 3 plans,
- Essentials USD 299.00 /Month
- Growth USD 879.00 /Month
- Enterprise USD 0.00
Appcues provides Business Hours,Online (Ticket) support.
Appcues is allowed 0 Days Free Trial.
Appcues provides Help Guides,Blogs,Video Guides for the software training.
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