Marg Annex Cloud
Marg ERP 9+
4.1
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Pricing of Marg ERP-Pharmaceutical Industry Software
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Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Annex Cloud
Company Details
- Company Name: Annex Cloud
- Headquarter: Los Angeles, California United States
Annex Cloud Description
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User Reviews
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What do you like best?
The account managers are very friendly and responses to emails are prompt. They are enthuastic about the work that they produce
What do you dislike?
The platform isnt that easy to use in the backend
What problems are you solving with the product? What benefits have you realized?
We have found that if a customer doesnt re-purchase whithin the first 6months they will probably never purchase again. Loyalty should help engage our customers and push them to 2nd purchase
What do you like best?
Annex Cloud offered us a much more robust way of educating users about our products though Ratings & Reviews. We had previously used Magento's default functionality and found it limiting. With Annex Cloud, we were able to add user submitted photos to our reviews and ask customers if they would recommend the product to someone else, which has been impactful with building social proof on our website and improving conversion.
What do you dislike?
In the beginning of our relationship there were integration related challenges that needed to be worked through, specifically for Visual Commerce to function properly
What problems are you solving with the product? What benefits have you realized?
Conversion rates
What do you like best?
User friendly simple direct and easy to navigate
What do you dislike?
Glitches. Not much more. Seems like a great idea
What problems are you solving with the product? What benefits have you realized?
Referral marketing
What do you like best?
I like how easy it is to approve/decline content and have it show up on my website feed
What do you dislike?
lots of hand-holding and checking to see if things have been fixed
Recommendations to others considering the product:
I'd like a higher level of customer support. I feel like when I had a question or suggestion I was patronized. I wanted hashtag and tagged content to be in my feed and it was a constant battle. I wanted all content to be tagged properly and consistently - it was a battle. I didn't want images from stores to be tagged, still a battle. I would request permissions from users and it wouldn't show up in the proper filters when I wanted to see all of the images I had requested. Approved images wouldn't show up in the proper filter. All in all I feel like the product needs work and needs to be more user-friendly. I also feel like I was not made aware of all the other features Social Annex has to offer. In addition there are always many many people on my emails and I'm never sure who does what and who i'm supposed to be in contact with about what.
What problems are you solving with the product? What benefits have you realized?
We are solving a problem of making sure all of the the UGC we want to use has gotten all the proper permissions from the user and I can always go back and see the arsenal of images we have approvals on to use how ever I choose.
What do you like best?
I like the gallery page for users/web visitors to get to via the linked hashtag at the bottom of the social annex scroll of our site. The customer service team (Jacob) has been great to work with- all questions are answered and updates are made to the site accordingly.
What do you dislike?
N/A N/A N/A N/A
What problems are you solving with the product? What benefits have you realized?
Refer-a-friend.
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Frequently asked questions
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Annex Cloud has 0 plans.
Annex Cloud provides Business Hours support.
Annex Cloud is not allowing Free Trial.
Annex Cloud provides Help Guides,Blogs,Video Guides for the software training.
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