Marg AlphaCX

Marg ERP 9+

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AlphaCX is an all-in-one customer support and digital commerce tool that provides a unified inbox for capturing email, chat, and WhatsApp interactions, as well as Facebook interactions, in order to respond to customers while keeping them engaged. The software also features in-built feedback tools for capturing customer data, as well as the ability to export tickets in PDF and CSV formats for delivering regulatory reports.
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Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Free Plan

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 3 Users
  • Live Chat
  • Facebook Messenger
  • Instagram DM
  • 1000 Contact limit
  • 3 Users
  • Live Chat
  • Facebook Messenger
  • Instagram DM
  • 1000 Contact limit

Alpha Plan

USD 20.00 //User/Month

USD15.00 /User/Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • WhatsApp Messaging
  • Facebook Messenger
  • Instagram Messaging
  • Email-to-ticket
  • Knowledge Base
  • Customer Feedback
  • Automation
  • Auto Ticket Distribution
  • Report Export
  • WhatsApp Messaging
  • Facebook Messenger
  • Instagram Messaging
  • Email-to-ticket
  • Knowledge Base
  • Customer Feedback
  • Automation
  • Auto Ticket Distribution
  • Report Export

Enterprise

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Alpha plan
  • plus
  • Unlimited Users
  • Unlimited Contacts
  • API Integration
  • Team Structure
  • AD/LDAP Integration
  • Custom Email Signature
  • Customer Portal
  • Brand Theme
  • Private-Hosted Option
  • Dedicated Account Manager
  • Includes features of Alpha plan
  • plus
  • Unlimited Users
  • Unlimited Contacts
  • API Integration
  • Team Structure
  • AD/LDAP Integration
  • Custom Email Signature
  • Customer Portal
  • Brand Theme
  • Private-Hosted Option
  • Dedicated Account Manager

Key Specification

Other Categories:
Help Desk Software Help Desk Software For Free
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses AlphaCX

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: AlphaCX
  • Headquarter: Lagos, Lagos Nigeria

AlphaCX Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

AlphaCX Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

AlphaCX has 3 plans,

  • Free Plan USD 0.00
  • Alpha Plan USD 20.00 /User/Month
  • Enterprise USD 0.00

AlphaCX is the Help Desk Software used for the below functionalities.

Top 5 AlphaCX features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

AlphaCX provides Phone,Online (Ticket) support.

AlphaCX is allowed 0 Days Free Trial.

AlphaCX provides Help Guides,Blogs,Video Guides for the software training.

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